TEAM Program
Do you need help understanding your phone bills or resolving a complaint with your phone company?
We can help with:
- Over billing
- Lifeline
- Undisclosed Fee
- Calling card did not give full minute
- Wrongful Disconnection
- Promotion/Award Not Honored
- Wrong Rate
- Calling card did not work
- Calling card company not reachable
- Cramming
TEAM (Telecommunication Education and Assistance in Multiple-Languages) is a program that provides education and complaint resolution to consumers who are not proficient in English.
The service is free of charge.
CHANGES Program
Do you have trouble understanding your PG&E bill, difficulty paying your bills or need help talking to PG&E?
SEACC offers free education and assistance with Pacific Gas & Electric (PG&E) bills to consumers who are non- or limited-English speakers.
The Community Help and Awareness of Natural Gas and Electricity Services (CHANGES) guides and helps with any questions/ issues about services or bills of Gas and Electrical. We also assist to apply for Gas and Electrical discount